FREQUENTLY ASKED QUESTIONS
JOHNSON AUTO BODY
A: No - Not unless a deductible or betterment applies. By signing and dating a Direction of Pay form you have given Johnson Auto body permission to negotiate the claim in your behalf and the insurance company can pay us directly for this claim.
A: No - Deductibles usually apply to collision losses and comprehensive losses. Many policies have 100% glass replacement. Read your insurance policy or call your representative to get the details. If someone else hit you and 100% liability has been accepted, a deductible does not usually apply. We have had some claims where insurance companies accept partial liability. In those cases you will be expected to pay a portion. In those cases you have the option to use your own collision carrier to move the repair process along!
These are questions most often asked by our customers. I am sure that you may have more questions.