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FREQUENTLY ASKED QUESTIONS

JOHNSON AUTO BODY

Q: Can I request Original Equipment parts (OEM)?

3/13/2017

 
​A: You can ask.  Most insurance companies will allow OEM parts for the first year or two.  However, as cars get older, most insurance companies require used parts as the first option, aftermarket parts as the second option and OEM parts as the third option.  Read your insurance policy declaration page or contact your insurance representative for more information.  If Johnson Auto Body is your repair shop choice we will inspect the parts before they are installed on your vehicle.  We will not accept sub-standard parts because our reputation is important to us.  We know that a sub standard repair is going to come back and bite you and ultimately us.  Happy customers bring us referrals. Unhappy customers will not!

    FAQ

    These are questions most often asked by our customers.  I am sure that you may have more questions.

    ​​Please feel free to contact us in person, by phone, or by e-mail if you have additional questions.  We are here to help! 

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Call Us:  860-875-7136
​393 Merrow Road (Rt 195) Tolland, CT 06084
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