FREQUENTLY ASKED QUESTIONS
JOHNSON AUTO BODY
A: We use an "Industry accepted labor formula" that allows us to calculate the number of business days it will take to repair your vehicle. Additional factors to consider are "Extent of Damage" - Back Ordered parts - Is the vehicle driveable or non-driveable? - "Down Time" which includes weekends, holidays and parts availability. Another factor is the possibility of finding hidden damage during the "Tear Down & Discovery" process. We will consider these variables and let you know what the "Target Date of Completion" is. Keep in mind that hidden damage will require approval before we proceed!
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These are questions most often asked by our customers. I am sure that you may have more questions.